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Front Office Trading Application Support Specialist

2 months ago

New York, New York, United States Talan Full time
Job Description

Talan, a leading international consulting group, is seeking a skilled Application Support Engineer to join our team in the United States. As a member of our Finance engineering team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence.

We are looking for a talented individual with a passion for finance and technology to support our clients in Corporate and Investment banking. The ideal candidate will have a strong understanding of asset classes and trading life cycles, as well as experience in supporting Front Office users and resolving their daily issues.

Key Responsibilities
  • Provide day-to-day trade support, interacting closely with traders executing and risk managing complex products.
  • Troubleshoot support issues and provide highly active support in the resolution of problems for the trading desk, managing communications to the desk regarding platform issues and resolutions.
  • Ensure accurate trade capture, event processing, representation of positions, PL & risk exposures in risk management systems.
  • Liaise with global Tech and Ops counterparts on strategic initiatives, representing the business interests by providing expertise across products & systems, testing new technology rollouts, and driving enhancements to existing systems and processes.
  • Perform reconciliation processes across systems to help system upgrades and maintain various systems connectivity to ensure smooth trading desk activities.
  • Document system requirements/solutions and maintain support run books for Production issues.
  • Develop FO Business requirements according to Project needs as they come along.
  • Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT).
Requirements
  • Engineer or master's degree in computer science, IT Engineering, Finance or Quantitative finance.
  • +3 years of experience in supporting FO users and resolving their daily issues.
  • Knowledge of Equities, Bonds, Forex, Commodities or Derivatives and their trading lifecycle.
  • Proficiency in Unix/Linux, SQL, Windows.
  • Experience with Shell Script, SQL, Python, and willingness/ability to learn new tools/technologies.
  • Strong analytical, pricing, and conceptual skills.
  • Must have logical and analytical skills, problem-solving skills and attention to detail.
  • Be detailed-oriented, a quick learner, and a self-starter.
  • Good verbal and written communication skills.
Preferred Skills
  • Good knowledge of networking (TCP/IP, FIX protocol, routing, multicast).
  • Windows: maintain jobs, check network or shared drives, analyze memory.
  • Experience with Murex, Calypso, Finastra, Ion, Orchestrade with FO functionalities/modules or similar.
  • Strong understanding of the P&L concept overall and its components.
Benefits
  • Competitive salary.
  • 401(k) retirement plan with company matching.
  • 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out).
  • 8 paid holidays + 5 sick days + 2 personal days per year.
  • Company health, dental, and vision insurance plans + FSA.
  • Voluntary STD and LTD.
  • Commuter/transit benefits.