Patient Access Coordinator

4 days ago


Batavia, Ohio, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our revenue cycle management solutions.

Key Responsibilities
  • Assign accurate Medical Record Numbers (MRNs) and complete medical necessity/compliance checks
  • Provide excellent customer service as measured by Press Ganey
  • Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls
  • Pre-register patient accounts before visits, including inbound and outbound calling to obtain demographic, insurance, and other patient information
  • Explain general consent for treatment forms to patients/guarantors/legal guardians and obtain necessary signatures
  • Review eligibility responses in the insurance verification system and select the applicable insurance plan code
  • Accurately screen medical necessity using the Advance Beneficiary Notice (ABN) software
Requirements
  • High School Diploma/GED
  • CRCR Certification (Certified Revenue Cycle Representative) within 6 months of hire
  • 1+ years of customer service experience
What We Offer
  • Bonus incentives
  • Paid certifications
  • Tuition reimbursement
  • Comprehensive benefits
  • Career advancement opportunities

Ensemble Health Partners is an equal employment opportunity employer and provides reasonable accommodations to qualified individuals with disabilities. We are committed to creating a diverse and inclusive work environment.



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