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Client Support Specialist
2 months ago
Position Overview
Join our dedicated Customer Care team at Hello West Michigan, where we pride ourselves on delivering exceptional service to our clients.
About Us
Hello West Michigan has been a leading provider of security solutions since its inception. Our growth from a small local entity to a prominent multi-state organization is a testament to our commitment to quality and customer satisfaction.
Your Role
As a valued member of our Customer Care Department, your responsibilities will include:
- Addressing customer inquiries with professionalism and care.
- Collaborating with various departments to effectively resolve client issues.
- Generating potential sales leads and managing the necessary documentation for additional services.
- Aiming to meet sales objectives and call handling standards.
- Assisting with a variety of tasks, including collections and administrative support.
Why Join Us?
At Hello West Michigan, we believe in fostering a supportive work environment where our employees can thrive. We are committed to providing the resources and training necessary for your success.
