Multifamily Housing Leasing Specialist

4 days ago

Everett, Washington, United States FPI Management, Inc. Full time
Job Summary

We are seeking a highly skilled Leasing Consultant to join our team at FPI Management, Inc. As a Leasing Consultant, you will be responsible for interacting with residents (potential and existing) on behalf of FPI to assist with viewing/touring the property, providing accurate information about each apartment home, properly processing rental applications, securing lease agreements from qualified persons, and assisting with lease renewals as required.

Key Responsibilities:
  • Client Relations: Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client's objectives and expectations.
  • Communication: Maintain positive, professional, and effective communication with applicants, residents, vendors, clients, and guests while representing FPI.
  • Leasing/Occupancy: Maintain occupancy levels as established by owner/budget expectations; exhibit professional leasing techniques; assist with the completion of the monthly Market Surveys and analysis; assist with advertising and marketing strategies for the apartment community as needed; exhibit closing ratios in regards phone and walk-in traffic per FPI policy; assist with ensuring that all online marketing sources are updated (e.g., Craigslist) daily; promote positive resident/management relations, to retain desirable residents; place customer need requests and follow up as number one priority.
  • Reporting and Document Management: Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures; responsible for the daily integrity and confidentiality of resident files; ensure that documents and reporting systems are maintained, updated, and organized; may assist in periodic reporting requirements as requested.
  • Risk Management: Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures; reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms; react calmly and professionally in emergency, emotional, and/or stressful situations.
  • Facility Maintenance: Assist residents with reporting of maintenance needs; document facility and maintenance needs and ensure timely completion; ongoing monitoring of the physical asset and identifying concerns with immediate supervisor; follow up on maintenance requests to promote resident communication and satisfaction.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • At least 1 year of experience in multifamily property management or sales.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Familiarity with Fair Housing Laws and company policies.

Compensation: The estimated salary for this position is $20-$24 per hour, based on industry standards and location. Benefits include health, dental, and vision insurance, paid time off, and opportunities for career growth and development.

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