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Customer Service Representative

2 months ago

Terre Haute Indiana, United States Revolution Company Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our dynamic team at Revolution. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing timely resolutions to customer inquiries.

Key Responsibilities
  • Handle customer inquiries and concerns via phone, email, and other communication channels
  • Follow established customer service procedures and policies to ensure consistent and high-quality service delivery
  • Collaborate with internal stakeholders to identify and resolve customer issues
  • Provide accurate and timely information to customers regarding products and services
  • Maintain accurate records and documentation of customer interactions
  • Consistently deliver a positive and professional service experience to customers
Requirements
  • Associate's degree or equivalent business-related experience
  • Experience in customer service in a manufacturing environment preferred
  • Excellent communication and collaboration skills
  • Ability to effectively assess customer needs and provide solutions
  • Proficient computer skills in MS Office Suite and customer service software
  • Able to multitask and prioritize tasks efficiently
About Revolution

At Revolution, we exist to empower businesses and consumers to contribute to a better future through sustainable loop plastic solutions. Our unique, circular approach results in sustainable products and services that effectively meet the needs of businesses today, while helping prepare them for tomorrow.

We welcome diversity and are an Equal Opportunity/Affirmative Action Employer. We encourage applications from minority, women, disability, and veteran candidates.