Strategic Operations Director
3 days ago
About the Role:
We are seeking an experienced Strategic Operations Director to oversee day-to-day operations of our healthcare-focused technology services company. The ideal candidate will have a strong background in HR, contract management, and office operations.
Key Responsibilities:
- Human Resources:
- Manage employee relations issues, including conflict resolution, grievances, disciplinary actions, and performance management.
- Evaluate and ensure compliance with federal, state, and local employment laws and regulations.
- Develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Create and deliver effective training and development programs for employees.
- Operations Management:
- Oversee daily office operations to ensure efficiency and productivity.
- Collaborate with IT and other departments to ensure smooth operation of office technology and systems.
- Establish and maintain office policies and procedures.
- Collaborate with various departments to streamline processes and improve operational efficiency.
- Monitor and manage budgets for office supplies, facilities, and other operational expenses.
- Develop and implement operational policies and procedures.
- Coordinate and manage vendor relationships and service agreements.
- Identify and implement process improvements to enhance operational efficiency and effectiveness.
- Supervise and manage contract management functions to ensure compliance and alignment with company objectives.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, Operations Management, or a related field.
- Proven experience as a Strategic Operations Director, HR Manager, Office Manager, or similar role.
- In-depth knowledge of HR best practices and employment laws.
- Excellent organizational and multitasking skills.
- Strong interpersonal and communication skills.
- Proficient in MS Office and HR software.
- Able to handle sensitive and confidential information with discretion.
- Strong problem-solving skills and attention to detail.
- Demonstrated ability to improve operational processes and increase efficiency.
Preferred Qualifications:
- Experience in the IT or healthcare industries.
What We Offer:
- Competitive salary ($85,000 - $110,000 per year) and benefits package.
- Opportunity to work in a collaborative and innovative environment.
- Professional development and growth opportunities.
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