Customer Service Representative

4 days ago


Williamsburg, Virginia, United States FAS MART Full time
Customer Service Representative

At FAS MART, we're looking for a skilled Customer Service Representative to join our team. As a key member of our midday shift, you'll be responsible for providing top-notch service to our customers, ensuring they have a positive experience in our store.

Key Responsibilities:

  • Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
  • Manage the store's appearance and stock during peak hours, maintaining a clean and organized environment.
  • Handle a high volume of transactions with efficiency and a friendly attitude, ensuring accurate and secure processing.
  • Collaborate with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  • Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.

Requirements:

  • Age Requirement: Must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.

Benefits:

For information on benefits offered, please click on the hyperlink below.

https://gpminvestments.com/careers/

FAS MART is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law.



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