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Operations Supervisor

2 months ago

Fairbanks, Alaska, United States Cathcart Rail Full time
Job OverviewLocation

Cathcart Rail

Position Summary

The Operations Supervisor will be responsible for directing the designated site as the team collaborates to achieve financial and operational objectives, with a strong emphasis on safety and quality standards. This role aims to ensure optimal utilization, efficiency, and cost-effectiveness of site operations.

Key Responsibilities
  • Oversee all facets of daily operations focusing on Safety, Environmental standards, Quality, and Production metrics.
  • Ensure that customer expectations are met, a secure working environment is maintained, and profitability is achieved to provide value to stakeholders.
  • Propose enhancements to improve operational methods, performance, and product quality, while recommending changes to working conditions to boost efficiency.
  • Supervise and coordinate the activities of the site production personnel.
  • Adjust work schedules to align with customer demand.
  • Compile and maintain reports and records for management, including updating key performance indicators in relevant systems.
  • Ensure compliance with company-wide initiatives, policies, and practices; interpret and communicate these policies to staff and enforce adherence.
  • Manage the accurate and timely entry of time cards for all team members under supervision, including necessary approvals.
  • Promote adherence to safety protocols at the site and actively contribute to enhancing the safety culture.
  • Collaborate with upper management and recruitment teams to recommend or initiate staffing decisions, including hiring and performance evaluations.
  • Utilize hands-on leadership to foster team development, including the training of new staff members.
  • Ensure compliance with quality and operational standards as set by relevant regulatory bodies while meeting customer specifications.
  • Maintain regular communication with upper management to ensure operational goals are met.
  • Undertake additional projects and responsibilities as assigned.
Qualifications
  • Degree in Business or relevant certifications, or equivalent experience.
  • 3-5 years of supervisory experience in the rail sector.
  • Proven ability to engage effectively with individuals at all organizational levels and support customer relations.
  • Strategic mindset with the capability to translate strategies into actionable operational objectives.
  • Strong analytical skills, self-driven, and a team-oriented approach.
  • Goal-focused with a robust customer service orientation.
  • Proficient in standard office technology, including databases, word processing, ERP, and reporting systems.
  • General understanding of railcar repair and train operation protocols.
  • Familiarity with Federal Railroad Administration (FRA) and Association of American Railroads (AAR) regulations.
  • Ability to manage and prioritize multiple tasks effectively.
  • Excellent verbal and written communication skills.
  • Strong listening abilities.
  • Capable of identifying problems, gathering data, establishing facts, and drawing valid conclusions.
  • Strong interpersonal skills to work effectively with individuals at all levels of the organization.