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Automotive Parts Sales Specialist

2 months ago

Plano, Texas, United States AutoNation Full time

About AutoNation: AutoNation stands as one of the premier automotive retailers across the United States, delivering innovative offerings, outstanding services, and all-encompassing solutions that empower our clientele to make informed choices tailored to their needs. Our extensive network of dealerships, backed by a well-recognized brand, provides a diverse selection of new and pre-owned vehicles, financing options, parts, and expert maintenance and repair services. Our commitment to social responsibility is evident through our DRV PNK initiative, which has successfully raised over $40 million for cancer-related causes, showcasing our dedication to positively impacting the lives of our Associates, Customers, and the communities we serve.

Position Overview: The Automotive Parts Sales Specialist role offers the chance to engage with numerous customers, assisting them in their pursuit of automotive parts. The primary objective is to cultivate an exceptional purchasing experience that fosters customer loyalty towards AutoNation.

Key Responsibilities:
  • Promptly greet and assist both technicians and retail customers in a friendly and professional manner.
  • Efficiently procure the correct parts and accessories for technicians and retail customers.
  • Accurately price parts and accessories utilizing the appropriate pricing sources and document the information in the relevant systems.
  • Respond to telephone inquiries promptly and courteously, striving to fulfill the caller's needs.
  • Organize and stock incoming inventory in designated locations.
  • Maintain a clean and orderly parts department.
  • Provide customers with essential information and suggest additional sales opportunities.
  • Design and uphold merchandising displays to enhance product visibility and sales.
  • Deliver an outstanding customer experience to drive loyalty.
Success Metrics:
  • Performance as a Parts Sales Specialist is evaluated based on:
  • Achievement of Parts Sales Targets.
  • Attainment of Customer Satisfaction Goals.
Qualifications:
  • High School diploma or equivalent.
  • Demonstrated ability to deliver an exceptional customer experience.
  • Minimum of one year of experience in an automotive parts department.
  • At least one year of sales experience.
  • Strong communication and interpersonal skills.
  • Excellent organizational and follow-up abilities.

Benefits and Perks:

  • Competitive compensation and 401k matching.
  • Health, dental, and vision insurance plans, along with maternity benefits, promoting a healthy work-life balance.
  • Exclusive RX Pet program offering discounts on medications.
  • Employee purchase and discount programs for new and pre-owned vehicles, services, parts, and accessories.
  • Access to a variety of deals and discounts through YouDecide, featuring offers from top providers and retailers.
  • Engagement in our DRVPNK mission to raise and contribute millions to cancer research and treatment, collaborating with cancer charities nationwide.

AutoNation is dedicated to fostering a diverse, equitable, and inclusive workplace. We welcome candidates from all backgrounds who are passionate about making a positive impact. We encourage applications from individuals who may not meet every requirement but are eager to contribute to our innovative work in the automotive sector.