Customer Experience Representative

3 days ago


Reading, Pennsylvania, United States Zales Full time
About Zales

Zales is a leading retailer of fine jewelry and gifts. As a Sales Associate/Jewelry Consultant at Zales, you'll be part of a team that provides exceptional customer service.

Job Summary

We're seeking a motivated individual to join our sales team as a Customer Experience Representative. The ideal candidate will have excellent communication skills, a passion for building relationships, and a strong work ethic.

Key Responsibilities
  • Provide a superior experience to valued customers
  • Engage customers in conversation to understand their needs and desires
  • Present merchandise and share detailed information regarding features and benefits of products
  • Provide information regarding extended service plans and financing options
  • Meet individual and team sales goals
What We Offer

As a Sales Associate/Jewelry Consultant at Zales, you'll enjoy a competitive salary of $40,000 - $60,000 per year, depending on experience, plus a range of benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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