Claims Processing Specialist

4 days ago


Orlando, Florida, United States Hydradry Inc Full time
About the Role

We are seeking a skilled Claims Processing Specialist to join our team at Hydradry Inc.

As a Claims Processing Specialist, you will be responsible for preparing and processing claims in accordance with company procedures. You will also communicate effectively with insurance companies and adjusters to resolve claim status and supplemental payments.

Key Responsibilities
  • Review and analyze insurance breakdowns to identify areas for improvement
  • Communicate with other departments to clarify insurance requirements
  • Collaborate with accounting to facilitate collections and ensure timely payment
  • Maintain detailed daily records of interactions and activities
  • Utilize Xactimate estimating software to prepare invoices and track customer balances
  • Analyze customer balance statements to determine amounts owed
  • Prepare final paperwork and collections documentation
  • Provide exceptional customer service through phone and email communication
Requirements and Qualifications
  • Bachelor's degree or equivalent in a related field (not required but preferred)
  • At least 1-2 years of experience in customer service and computer applications
  • Prior experience with insurance policies and claims processing is highly desirable
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
What We Offer

We offer a competitive salary range of $17.00-$21.00 per hour, depending on experience.

Our comprehensive benefits package includes:

  • 401(k) retirement plan
  • Dental and health insurance
  • Vision insurance
  • Holiday pay

Working hours are Monday-Friday, 8-hour shifts. The ideal candidate will be able to commute or relocate to Apopka, FL (32703).



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