Customer Service Ambassador

5 days ago


Provo, Utah, United States Sundance Mountain Resort Full time
Overview
Sundance Mountain Resort is committed to providing exceptional guest experiences. We are seeking a skilled Customer Service Ambassador to join our front desk team.

Job Description
The Customer Service Ambassador performs all front desk duties and works closely with front office staff to ensure seamless guest experiences. The successful candidate will be responsible for checking guests in and out, handling reservations, and providing excellent customer service at all times.

Requirements
To perform this role successfully, the ideal candidate will have excellent communication skills, strong problem-solving abilities, and previous experience in a customer-facing role. Additionally, proficiency in computer systems such as Springer Miller System is an asset.

Key Responsibilities:
- Provide exceptional customer service to guests
- Perform front desk duties including check-in, check-out, and reservation management
- Work collaboratively with front office staff to achieve seamless guest experiences

What We Offer
- Competitive salary: $55,000 - $65,000 per year, based on location and experience
- Comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for professional growth and development

About Sundance Mountain Resort
Sundance Mountain Resort is a world-class destination resort located in Utah, offering unparalleled skiing, hiking, and scenic views. Our commitment to exceptional guest experiences sets us apart from other resorts.

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