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Community Leasing Associate

2 months ago

Thornton, Colorado, United States NALS Apartment Homes Full time

NALS Apartment Homes views an apartment as more than just a residence; it is a place to create lasting memories. We are committed to fostering both personal and professional development, encouraging our team members to contribute their unique talents, local insights, and professional knowledge. Our workforce is the cornerstone of our success, and we strive to cultivate a welcoming work atmosphere that mirrors the warmth of our apartment communities.

We are seeking a part-time Leasing Consultant to join our team at Lambertson Farms Apartment Homes in Thornton, Colorado.

Benefits and Advantages

  • Starting pay: $21 - $23 per hour
  • Commission on leasing and renewals
  • Generous paid time off during your first year
  • 401(k) plan with substantial employer matching
  • Employee assistance services
  • Wellness initiatives
  • Referral bonuses for employees
  • Exceptional opportunities for career advancement
  • And many other great benefits and perks

Your main duty will be to ensure optimal occupancy by leasing units and renewing existing leases.

Key Responsibilities

  • Market and lease apartments
  • Convert inquiries into scheduled appointments
  • Conduct tours of the community for potential residents
  • Send follow-up notes to prospective residents
  • Pre-screen applicants
  • Review pending applications for submission
  • Inform applicants about their application status
  • Facilitate the move-in process for new residents
  • Review all necessary documentation with new residents
  • Process payments as directed by the Assistant Manager
  • Ensure accurate and timely completion of lease documentation (including applications and credit assessments)
  • Deliver welcome gifts and inspect units prior to move-in
  • Issue keys to new residents
  • Manage lease renewals for current residents
  • Notify residents about lease expirations and discuss new lease terms
  • Assist residents with move-out procedures
  • Complete all required move-out documentation accurately and promptly
  • Collect all keys, passes, and other items from residents
  • Provide effective assistance to current residents to address their concerns professionally
  • Maintain positive relationships with residents
  • Participate in resident events unless otherwise instructed
  • Perform general office tasks such as opening and closing the office, typing, filing, answering phones, and assisting with weekly reports
  • Follow quality control procedures as directed by the supervisor
  • Take on additional duties, responsibilities, or projects as assigned

Qualifications:

  • At least 1 year of experience in a customer service or sales environment
  • Strong communication skills to interact professionally with residents, colleagues, vendors, and supervisors
  • Self-driven with a positive attitude and a passion for sales
  • Professional appearance and demeanor at all times
  • Ability to navigate stairs while showing apartments to potential residents
  • Capable of lifting up to 25 pounds; assistance should be sought for heavier items
  • A valid driver's license and current auto insurance may be required

To discover more about our communities and team culture, we encourage you to explore our online presence.