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Guest Services Representative

2 months ago


Chicago, Illinois, United States Hostmark Hospitality Full time

Front Desk Agent

Become a vital part of Hostmark Hospitality as a Front Desk Agent

  • Deliver an outstanding first impression to guests through exceptional customer service.
  • Greet and assist guests both in person and via phone on a daily basis.
  • Engage in problem-solving, efficiently managing check-ins and check-outs, while confidently handling transactions.

To thrive in this role, strong English communication skills are essential. The position involves frequent computer use and various software applications, necessitating continuous movement. Occasionally, you may need to lift or move items weighing up to 20 pounds.

We uphold a commitment to diversity and inclusion. All candidates will be evaluated without regard to any legally protected characteristics. Accommodations are available for individuals with disabilities. Our establishments maintain a drug-free workplace, and background checks are a standard part of the hiring process.

About Hostmark Hospitality:

Homewood Suites:

Experience the exceptional Homewood Suites by Hilton, ideally located with convenient access to transportation hubs and offering a range of on-site amenities, including parking. Enjoy complimentary hot breakfast and evening social events, as well as access to fitness facilities during your stay.

Hampton Inn:

Discover modern comfort at the Hampton Inn, situated in a vibrant area with numerous attractions. Explore the city’s highlights, relax in well-appointed rooms featuring city views, and take advantage of our business and fitness facilities. Our flexible meeting spaces are perfect for hosting a variety of events.