Membership Growth Specialist

1 month ago


Palo, Iowa, United States YMCA of Metropolitan L.A. Full time
Job Description

The YMCA of Metropolitan Los Angeles is a dynamic and collaborative organization seeking a highly motivated and customer-focused individual to join our team as a Membership Growth Specialist. As a key member of our membership sales team, you will be responsible for leading membership growth through marketing and lead generation, prospect management, and conversion to membership.

Key Responsibilities:

  • Develop and implement effective membership marketing strategies to increase membership growth.
  • Manage and maintain accurate records of membership inquiries, sales, and conversions.
  • Provide exceptional customer service to members, guests, and program participants.
  • Collaborate with the membership team to achieve sales goals and objectives.
  • Participate in the planning and execution of membership marketing events to increase membership growth.

Requirements:

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Basic computer skills and working knowledge of Microsoft Office.
  • Customer service experience preferred.
  • Availability to work a minimum of 15 hours per week.

Work Environment:

  • Must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodation.


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