Pilates Studio Manager

1 month ago

Palo Alto, California, United States Riser Fitness, LLC Full time

Job Title: General Manager, Club Pilates

Job Summary:

We are seeking a highly motivated and experienced General Manager to lead our Club Pilates studio in Palo Alto, CA. The successful candidate will be responsible for overseeing all studio functions, including sales, membership growth, and instructor performance evaluation.

Key Responsibilities:

  • Lead sales efforts and drive membership growth
  • Manage staff schedule and ensure accurate inventory counts
  • Train and supervise Sales Associates and instructors
  • Implement sales process to schedule prospects into Intro classes
  • Review instructor evaluations and assist in mentorship/disciplinary action as needed
  • Independently make decisions related to high-level customer service
  • Collect outstanding dues and maintain cleanliness and organization of the Pilates Studio
  • Enforce Club Pilates policies and procedures
  • Schedule and participate in networking/community events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio

Requirements:

  • 2+ years of retail/service sales or fitness sales experience
  • Confident in generating personal sales and training Sales Associates in sales
  • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
  • Must be fluent in English and have excellent communication and strong interpersonal skills
  • Ability to excel in a fast-changing, diverse environment
  • Ability to recognize areas of improvement and make changes using good judgment
  • An affinity and passion for fitness
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy and ability to handle confidential information
  • Ability to work harmoniously with co-workers, clients, and the general public
  • Proficiency with computers and Studio software

Benefits and Perks:

  • Health, dental, and vision insurance (covered at 75% by company)
  • Consistent Bonus Plan
  • 401K benefits and match plan
  • Paid Time Off
  • Holiday pay
  • Complimentary continuing education
  • Professional Career Development
  • Referral Bonuses
  • Travel Opportunities
  • Nurturing and vibrant environment

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