National Fire Alarm Dispatcher

7 days ago


Long Beach, California, United States Impact Fire Full time
About the Role
This entry-level client support role conducts administrative tasks throughout various stages of the life cycle of a work order. As a National Fire Alarm Dispatcher, you will provide frontline assurance that our clients' requests are being received, updated, and completed in a satisfactory manner. Your responsibilities will include dispatching and coordinating client service work requests, following up on current customer jobs, and handling escalated calls. You will also work closely with the Accounting Department to ensure timely invoicing and manage service level expectations. Requirements include strong verbal and written communication skills, knowledge of MS Office (Outlook and Excel), and the ability to multitask and prioritize tasks effectively. We offer a competitive salary range of $20 - $25 per hour based on skills and experience.

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