Hospital Transportation Coordinator
6 days ago
**Overview of Crothall Healthcare**
Crothall Healthcare is a leading provider of specialized support services exclusively to the healthcare industry. With over 2,000 healthcare service teams in 47 states, we have established ourselves as the market share leader in Environmental Services (EVS). Our commitment to delivering high-quality, innovative, and responsive support services has earned us recognition as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania.
We are seeking a skilled Hospital Transportation Coordinator to join our team. In this role, you will play a vital part in coordinating and monitoring patient transportation services, ensuring timely and accurate dispatch of customer requests.
Key Responsibilities:
- Provide quality customer service by delivering one-on-one attention to detail.
- Understand and apply knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
- Determine, explain, and develop dispatcher logic and transporter activities.
- Transport patients when necessary and direct the activity of transporters to ensure timely completion of tasks.
- Monitor procedures related to availability and completion task, and follow up on issues related to service and operations.
- Ensure requests have been addressed in an efficient, timely manner according to current departmental standards, priorities, and patient appointments.
- Serve as a liaison between Patient Transportation and other departments.
- Assign, collect, and distribute pagers, monitor daily sign-in/out procedures, and develop positive customer service relationships with patients, patient family members, visitors, and staff.
Benefits:**
- Competitive salary: $21.00 per hour.
- Full-time and part-time positions offer comprehensive benefits, including Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and more.
- Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
About Us:
Crothall Healthcare is a division of Compass Group USA, committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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