Customer Service Representative
7 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and solutions.
- Drive sales growth by promoting Sherwin-Williams products and services, and identifying opportunities to upsell and cross-sell.
- Maintain a high level of product knowledge, staying up-to-date on new products, features, and technologies.
- Work collaboratively with colleagues to achieve sales goals and support store operations.
- High school diploma or equivalent required.
- Previous customer service or sales experience preferred.
- Ability to work in a fast-paced retail environment, with a focus on customer satisfaction.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Ability to lift up to 50 pounds, with or without reasonable accommodation.
As a Customer Service Representative at Sherwin-Williams, you will have the opportunity to work with a dynamic and supportive team, and enjoy a range of benefits, including:
- Competitive hourly rate.
- Opportunities for career advancement and professional growth.
- Comprehensive training and development programs.
- Discounts on Sherwin-Williams products and services.
- A fun and inclusive work environment.
We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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