Maintenance Supervisor

2 weeks ago

Morrisville, North Carolina, United States Avenue5 Residential Full time
About the Maintenance Supervisor Role at Avenue5 Residential

We're seeking a skilled Maintenance Supervisor to oversee the day-to-day maintenance operations and physical upkeep of our assigned properties. As a key member of our team, you'll ensure compliance with Avenue5 policies and standards, as well as local, state, and federal regulations.

Key Responsibilities:
  • Lead the maintenance team to ensure daily tasks, such as service requests and unit make-ready standards, are met.
  • Review and track progress of service requests, identifying chronic maintenance issues.
  • Respond to maintenance-related issues in a timely manner, maintaining a professional demeanor.
  • Perform various maintenance functions, including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance, and more.
  • Conduct daily inspections of property grounds, buildings, and common area amenities to maintain safety and cleanliness standards.
  • Oversee and assist with management of property emergencies, such as snow and inclement weather emergencies, fires, and floods.
  • Promptly communicate with the maintenance supervisor and property manager concerning all maintenance issues at the property.
  • Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
  • Help monitor response times for emergency on-call/after-hours maintenance assignments and address issues as needed.
  • Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, interacting courteously and professionally with current and potential residents.
  • Foster a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
  • Conduct pre-move-in and post-move-out apartment inspections, ensuring timely completion of quality unit turns.
  • Act as a mentor to the maintenance team.
  • Maintain a professional demeanor and appearance at all times, promoting the same to the entire team.
  • Responsible for the administration of the company risk management program.
  • Complete special projects as assigned by the maintenance supervisor and/or property manager.
  • Promptly communicate with the property manager concerning all maintenance issues at the property.
  • Solicit suppliers and contractors when work is necessary, monitoring compliance with company policy.
  • Work with the property manager to ensure the team and property are compliant with company, ownership, state, and federal policies and standards.
  • Walk the property weekly with property leadership to collaborate on property challenges and operations.
  • Responsible for ensuring maintenance costs remain within the allotted property budget and providing input on expenses for future budgets.
Requirements:
  • High school diploma or equivalent required.
  • At least three years of experience in the property management industry or directly related field.
  • Possess general maintenance and carpentry skills.
Our Core Beliefs:
  • Put people and partnerships first.
  • Empower associates.
  • Focus on solutions.
  • Champion ideas that accelerate success.
  • Deliver proof over promises.
Experience Our Award-Winning Culture:
  • Top 15 national finalist on the Best Places to Work MultifamilyTM.
  • Certified as a Great Place to Work since 2017.
  • Listed as one of the Best Workplaces in Real EstateTM.
  • Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.
  • Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.

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