Regional Outreach Specialist

4 days ago

Sherman, Texas, United States Housing Services - VOA Mid-States Full time
Job Summary:

The Regional Outreach Specialist is responsible for all outreach and engagement of referral sources relating to all programs in assigned communities. This includes, but is not limited to, the judicial system, corrections departments, hospital and healthcare providers, Veteran services agencies, housing authorities, and other community partners. The Regional Outreach Specialist identifies and targets populations needing VOA services to encourage and direct their participation.

Key Responsibilities:

Conducts outreach to identify and engage target population.

Ensures compliance with grant requirements.

Ensures Volunteers of America's positive public image when working with social service agencies, local businesses, community partners, etc.

Deep understanding of Volunteers of America programs and services in the assigned geography.

To model agency core values of integrity, compassion, diversity, commitment, and justice to all internal and external contacts.

Follow through on intake procedure, including transporting potential clients.

Understand the barriers that clients in both urban and rural areas face and how to best serve clients in both areas.

Maintain regular/weekly contact with referral sources and check for possible new referrals and updates on bed census with VOA Recovery, as well as communicating with leadership in all programs in assigned geography on program goals.

Understand and communicate with referral sources and community partners about all VOA programs and keep updated on basic eligibility requirements for all programs in service area.

Participate in outreach activities and provide vision-drive hope and encouragement for opportunities at varying levels of involvement in community-based activities.

Demonstrate ability to relate to potential clients in a culturally appropriate manner.

Develop relationships with community groups/agencies in partnership with others in the agency.

Maintain project logs, reports and records in appropriate files and databases.

Assist in the development of ongoing community training opportunities.

Participate in all appropriate staff, supervision, case consultation, and training meetings across all departments in service area.

Identifies systemic barriers and communicates with organizational leadership about these barriers to work collaboratively to find viable solutions.

Report and be accountable to a variety of program leaders and requirements

Assumes other duties as assigned by program leadership and Senior Management.

Performance quality improvement (PQI) duties as assigned by supervision & PQI

What We Offer:

We offer a comprehensive benefits package to employees who meet eligibility requirements. This includes health and wellness programs, financial wellbeing, work culture, and training and development opportunities.

About Us:

Volunteers of America Mid-States is a non-profit organization that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors, as well as care and support for individuals with developmental disabilities, healing accountability, and free HIV testing and education.

Equal Opportunity Employer:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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