Facility Support Specialist
4 weeks ago
We are seeking a skilled Facility Support Specialist to join our team at Pilot Company. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our travel centers.
Key Responsibilities:- Liaise with store employees and vendors to resolve facility-related issues in a timely and cost-effective manner.
- Compile and evaluate information about each facility repair issue to determine the most appropriate solution.
- Manage the work order process, including creating purchase orders, dispatching vendors, and approving work orders and cost revisions.
- Determine the most cost-effective means of sourcing parts and equipment.
- Coordinate with regional maintenance teams to resolve issues in-house and minimize downtime and costs.
- Develop and maintain relationships with vendors to ensure competitive pricing and quality services.
- Provide training on basic facility maintenance procedures to store personnel.
- Model behaviors that support the company's common purpose and ensure guests and team members are supported at the highest level.
- High school diploma or equivalent certificate required.
- Associate or Bachelor's degree in business or related field preferred.
- Minimum one year's experience in retail facility support preferred.
- Basic Microsoft Office skills with intermediate skills in Excel.
- Basic knowledge of building systems and facility management.
- Strong written and verbal communication skills.
- Ability to provide excellent customer service and follow-up.
- Strong attention to detail, organization, and follow-up.
- Ability to prioritize, multitask, and work in a fast-paced environment.
- Nation-wide Medical Plan/Dental/Vision.
- 401(k) Flexible Spending Accounts.
- Adoption Assistance.
- Tuition Reimbursement.
- Weekly Pay.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.
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