Part-time Customer Service Representative

23 hours ago


Columbus, Ohio, United States Planet Fitness - Duo Fit, LLC Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Part-time Customer Service Representative at Planet Fitness - Duo Fit, LLC.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests
  • Handle front desk activities, including answering phones, checking IDs, and processing new member sign-ups
  • Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner
  • Maintain the neatness and cleanliness of the club, including restrooms, locker rooms, and fitness equipment
  • Assist in monitoring for safety and cleanliness in the club
Requirements
  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude at all times
  • Punctuality and reliability are essential
  • Exceptional customer service skills and ability to interact positively with members and co-workers
  • Strong listening and problem-solving skills
  • Diplomacy and professionalism in all interactions
  • High School diploma/GED equivalent preferred


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