Customer Service Registrar Day Shift Representative

1 week ago


Mechanicsville, Virginia, United States Johnston Willis Hospital Full time
Job Summary

We are seeking a highly skilled Customer Service Registrar Day Shift to join our team at Johnston-Willis Hospital. As a key member of our revenue cycle management team, you will be responsible for timely and accurate patient registration, ensuring seamless communication with patients and healthcare providers.

Key Responsibilities
  • Interview patients to obtain all necessary account information, verifying insurance coverage and calculating patient liability amounts.
  • Provide exceptional customer service, ensuring patient satisfaction and loyalty.
  • Verify all insurance and obtain pre-certification/authorization, ensuring compliance with regulatory requirements.
  • Process patient charts accurately and efficiently, meeting productivity standards.
  • Assign insurance plans accurately, ensuring correct billing and reimbursement.
Requirements
  • 1 year of related experience preferred, with proficiency in Microsoft Office applications.
  • Demonstrated ability to work in a fast-paced environment, with excellent communication and interpersonal skills.
About Us

Johnston-Willis Hospital is a leading healthcare provider dedicated to delivering high-quality patient care. As a member of our team, you will have access to comprehensive training and development opportunities, as well as a competitive benefits package.

We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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