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Customer Service Representative

2 months ago

Mechanicsville, Virginia, United States 1st Franklin Financial Full time

Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our team at 1st Franklin Financial. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work closely with the Branch Manager and other team members to ensure seamless customer service
  • Develop and maintain a thorough understanding of our products and services

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive hourly rate: $14.00 to $15.75 per hour
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About 1st Franklin Financial:

1st Franklin Financial is a leading provider of financial services, dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.