Sterile Processing Technician
2 weeks ago
This role performs a wide range of tasks related to inventory management, decontamination, inspection, maintenance, and assembly of surgical devices, reusable instrumentation, and equipment. The successful candidate will work under general supervision to ensure the efficient and safe processing of medical devices.
Key Responsibilities- Demonstrate knowledge of the KFHPW Mission and the supportive role of the CSR Department in contributing to the accomplishment of KFHPW's customer service, clinical, and financial goals.
- Identify unsafe conditions and practices, and be familiar with and practice safety, infection control, and employee health policies and standards.
- Participate in error reporting and correction, and continuous improvement of system processes and staff and department performance.
- Demonstrate knowledge of patient care areas, including the instruments and medical devices they use, their collective and individual needs, concerns, and expectations.
- Anticipate provider needs and compare daily surgery and procedure schedules, provider preferences, and instrument inventory to alert case coordinators if additional instrumentation is needed.
- Provide excellent customer service, partnering with and offering assistance, guidance to internal and external customers, as well as service recovery when there is a complaint.
- Actively participate in the identification of educational needs of individuals, the department, and customer staff.
- Assist new surgeons and surgery staff in their orientation to the instrument inventory, set arrangement, and location in the sterile core.
- Provide assistance to specialty clinics and providers in determining and accessing needed instruments, standardizing with other providers, reducing new purchases with exchanges of surplus, and optimizing access of a clinic's inventory through the setup of centralized storage.
- Ability to recognize, initiate, and accomplish all departmental work activities with minimal supervision.
- Ability to establish and maintain rapport with co-workers and customers.
- Ability to multi-task and prioritize amid multiple demands for attention.
- Ability to maintain quality and attention to detail within a quick-paced environment.
- Knowledge of infection control principles, medical terminology, and basic anatomy.
- Ability to respond to customer, staff, and provider requests for product or method of reprocessing.
- Ability to follow written instructions and communicate clearly and effectively.
- Able to obtain a completion of the Central Service Training course required by date of hire/transfer.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. We strive to create an inclusive work environment focused on a sense of belonging and well-being.
We are committed to equity and inclusion, and we aim to make it a part of everything we do. We believe that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive healthcare, a more supportive partner in our communities we serve, and a more fulfilling place to work.
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