Guest Experience Coordinator

3 weeks ago


Austin, Texas, United States RAMEN TATSU-YA PAYROLL LLC Full time
Job Description

We are looking for a Guest Experience Coordinator who can provide exceptional service to our guests. As a Guest Experience Coordinator, you will be responsible for creating a welcoming atmosphere and ensuring that all guests have a positive experience at Ramen Tatsu-Ya Payroll LLC.

Salary: $20-$25 per hour based on experience.

Key Responsibilities
  • Analyze seating charts to provide accurate wait time quotes and update the floor chart throughout the shift.
  • Ensure all guests' allergies and dietary restrictions are noted and communicated to the kitchen staff.
  • Monitor and enforce policies regarding outside food and beverages, and be vigilant for guests who may be over-served.
  • Perform regular restroom checks, including sweeping, mopping, and restocking supplies such as toilet paper and paper towels.
Requirements
  • Must be 18+ years old.
  • Valid food handlers and TABC certificates.
  • Ability to work in a fast-paced environment and lift 25-50 lbs.
  • Prolonged periods of standing and navigating the kitchen environment.


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