Guest Relations Coordinator

3 weeks ago


Austin, Texas, United States StepStone Hospitality Inc. Full time
Job Overview

We are seeking a Guest Relations Coordinator to join our front desk team at StepStone Hospitality Inc. As a key member of our team, you will be responsible for coordinating the arrival and departure of our guests, ensuring a seamless and enjoyable experience.

Main Responsibilities:
  • Coordinate guest arrivals and departures
  • Process payments accurately and efficiently
  • Provide information on property amenities and services
  • Respond to guest inquiries and resolve any issues promptly

The ideal candidate will have excellent communication skills, be able to multitask effectively, and have a strong focus on delivering exceptional customer service.

Requirements:
  • At least 1 year of guest service experience
  • At least 6 months of cash handling experience
  • Able to work in a fast-paced environment
  • Prominent customer service skills
Salary and Benefits:

This role comes with a salary of $48,000 - $58,000 per annum, commensurate with experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for career advancement.



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