Community Operations Manager

2 weeks ago


Rochester, Minnesota, United States Elation Properties Full time
Job Overview

Salary: $50K Annual

About Us: Elation Properties is a tenant-centric property management firm seeking a dedicated Community Operations Manager. We pride ourselves on our exceptional employee retention and a supportive workplace culture. Our Community Managers play a vital role in fostering a thriving community atmosphere while ensuring the properties are well-maintained and inviting.

What We Provide:

  • Competitive Salary Packages
  • Paid Time Off
  • Comprehensive Health, Vision, and Dental Coverage
  • Retirement Plan with Company Contributions
  • Employee Recognition Programs
  • Opportunities for Career Growth

Role Responsibilities:

The ideal candidate will be a dynamic, customer-focused individual who embodies a positive and energetic spirit. As a Community Operations Manager, you will be responsible for various administrative tasks that support the apartment community while striving to create an appealing living environment for all residents. You will collaborate closely with the Maintenance Manager and Cleaning Staff to ensure the property is always in excellent condition.

Key Qualifications:

  • Proficient in technology and computer systems
  • Excellent verbal and written communication skills, able to engage with all levels of staff and residents in a friendly and service-oriented manner
  • Maintain a professional appearance and adhere to uniform standards
  • Exhibit a warm and approachable demeanor
  • Availability to work weekends and evenings as necessary for resident interactions

Job Duties:

  • Respond promptly to all inquiries and leads
  • Welcome prospective residents and assist with their inquiries
  • Conduct property tours and showcase available apartments
  • Facilitate tenant move-ins and move-outs
  • Update apartment availability in CRM systems as required
  • Manage lease agreements, renewals, and related documentation
  • Address resident requests, concerns, and feedback appropriately
  • Assist in planning and executing community events
  • Participate in marketing and outreach initiatives
  • Oversee cleaning and maintenance operations
  • Manage property marketing strategies

Compensation Details:

Annual salary of $50K with potential bonuses of up to $8,000, paid quarterly.

Work Schedule:

This is a full-time position with a Monday to Friday schedule, including weekend availability as needed.

Experience Requirements:

  • Minimum of 1 year in property management (preferred)
  • Familiarity with Yardi software (preferred)


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