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Operations Manager
2 months ago
We are seeking an experienced Operations Manager to lead our waste management operations team at Lakeshore Recycling Systems, LLC. The successful candidate will be responsible for driving operational efficiencies, ensuring safety, and delivering exceptional customer service.
Key Responsibilities- Health and Safety:
- Develop and implement safety policies and procedures to ensure a safe working environment
- Conduct regular safety audits and inspections to identify and mitigate risks
- Provide training and guidance to team members on safety protocols and procedures
- Financial Management:
- Develop and manage annual operations budgets and forecasts
- Monitor and analyze financial performance to identify areas for improvement
- Implement cost-saving initiatives to optimize operational efficiency
- Customer Focus:
- Develop and maintain strong relationships with customers to ensure exceptional service
- Identify opportunities to improve customer satisfaction and retention
- Collaborate with cross-functional teams to resolve customer issues and concerns
- Operations Management:
- Develop and implement operational strategies to drive efficiency and productivity
- Manage and coordinate daily operations, including scheduling and resource allocation
- Monitor and analyze operational performance to identify areas for improvement
- People Management:
- Supervise and develop a team of operations staff to ensure high performance and engagement
- Provide coaching, training, and feedback to team members to support their growth and development
- Collaborate with HR to develop and implement talent management strategies
- 3-5 years of experience in operations management, preferably in the waste management industry
- Proven track record of driving operational efficiency and improving customer satisfaction
- Strong leadership and communication skills, with the ability to motivate and develop a team
- Excellent analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- The chance to work with a leading company in the waste management industry