Automotive Customer Service Representative

2 weeks ago


Totowa, New Jersey, United States Empire Auto Parts Full time
Job Description

We are seeking a highly skilled Automotive Customer Service Representative to join our team at Empire Auto Parts. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and online channels.

Key Responsibilities:
  • Answer incoming calls and respond to customer inquiries regarding product availability and pricing
  • Process order requests using company systems and review online orders as needed
  • Place outbound calls to customers to update order status and verify account information
  • Provide product information and resolve support issues promptly and professionally
  • Handle customer complaints and concerns with precision, professionalism, and courtesy
Requirements:
  • Bilingual skills are strongly preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • High school diploma or equivalent is a plus
  • Be at least 18 years old
What We Offer
  • Estimated Salary: $45,000 - $60,000 per year, depending on location and experience
  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA) with Employer Contribution
  • Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
  • 401K Retirement Plan with Employer Match
  • Paid Training
  • Paid Time Off
  • Paid Sick Days
  • Paid Holidays, Including 1 Floating Holiday (Your Birthday)
  • Weekly Pay
  • M-F work week; No weekends


  • Totowa, New Jersey, United States Forman Mills Full time

    Job Description: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Forman Mills. As a key member of our retail team, you will be responsible for providing exceptional service to our customers, assisting them in finding products, and maintaining a clean and organized store environment. About the...


  • Totowa, New Jersey, United States Gold's Gym International, Inc. Full time

    Job Title:Customer Service RepresentativeAbout the Role:We are seeking a detail-oriented and friendly Front Desk Associate to join our team at Gold's Gym International, Inc. This role will provide exceptional customer service, greet and direct members and staff, and assist with inquiries about gym operations and policies.Key Responsibilities:Greet and direct...


  • Totowa, New Jersey, United States Gold's Gym International, Inc. Full time

    The Front Desk Customer Service Representative will provide a warm and welcoming experience for members, guests, and staff as they enter the gym. This role involves assisting members with inquiries about gym operations and policies, making shakes at our Juice Bar, and processing sales transactions at the Pro Shop. Additionally, this individual will be...


  • Totowa, New Jersey, United States Elements Massage Full time

    Job Title:Customer Service Representative and Studio Ambassador Estimated Salary:$17-$25 per hour, depending on experience and performance. Company Overview:We are a wellness studio focused on therapeutic massage in Totowa, committed to providing a warm, professional, safe atmosphere and competitive starting pay including hourly rate and incentives. Job...


  • Totowa, New Jersey, United States Empire Auto Parts Full time

    About the RoleAs an Automotive Customer Service Representative at Empire Auto Parts, you will play a vital role in ensuring customer satisfaction and loyalty. Your primary responsibility will be to provide top-notch customer service via phone and online channels, handling inquiries, processing orders, and resolving customer...


  • Totowa, New Jersey, United States Forman Mills Full time

    What You'll DoAssist customers in finding products and provide exceptional service to drive sales and customer satisfaction.Operate cash registers accurately and handle financial transactions efficiently.Maintain a clean and organized store environment, including stocking shelves and merchandising displays.Collaborate with colleagues to achieve sales goals...


  • Totowa, New Jersey, United States David's Bridal Full time

    About UsDavid's Bridal is a leading wedding dress retailer dedicated to providing exceptional customer service and quality products. We are seeking a Customer Service Representative to join our team.


  • Totowa, New Jersey, United States Forman Mills Full time

    **Job Summary:**We are seeking a skilled and enthusiastic Cashier/Sales Associate to join our team at Forman Mills. In this role, you will be responsible for providing exceptional customer service, operating cash registers, and handling financial transactions accurately.You will also be responsible for maintaining a clean and organized sales floor, assisting...


  • Totowa, New Jersey, United States Forman Mills Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our sales team as a Retail Sales Associate. The successful candidate will be responsible for assisting customers in finding products, operating cash registers, and maintaining a clean and organized store environment.


  • Totowa, New Jersey, United States Empire Auto Parts, LLC Full time

    Job Title: Automotive Inventory SpecialistWe are seeking an Automotive Inventory Specialist to join our team at Empire Auto Parts, LLC.About the Role:This is a full-time position working Monday to Friday, 10AM-7PM. As an Automotive Inventory Specialist, you will be responsible for processing and packing orders accurately, organizing stocks, and maintaining...


  • Totowa, New Jersey, United States Smashburger Full time

    About SmashburgerSmashburger is a fast-casual restaurant chain known for its signature burgers made with 100% Angus beef. We're looking for passionate and dedicated individuals to join our team as Guest Service Experts.About the RoleAs a Guest Service Expert at Smashburger, you'll be responsible for delivering exceptional customer service to our guests. This...


  • Totowa, New Jersey, United States Elements Massage Full time

    Job OverviewElements Massage is a wellness studio seeking a highly motivated and customer-focused individual to join our team as a part-time Retail Sales Associate / Customer Service / Receptionist. This role involves creating an exceptional massage experience for clients, promoting the benefits of our Elements Wellness Program, and following a proven sales...


  • Totowa, New Jersey, United States David's Bridal Full time

    The mission at David's Bridal is to create a culture where all forms of diversity are celebrated and seen as valuable.About the JobAs an Alterations Customer Service Expert, you will be responsible for providing exceptional customer service and ensuring that customers receive their altered garments in pristine condition. This role requires strong...


  • Totowa, New Jersey, United States David's Bridal Full time

    About the Role:We're looking for a Seasonal Bridal Sales Representative to join our team at David's Bridal. As a representative, you'll be responsible for selling wedding dresses, veils, and accessories to brides and their families.Main Responsibilities:Sell wedding dresses, veils, and accessories to brides and their familiesProvide exceptional customer...


  • Totowa, New Jersey, United States Park Lawn Memorial Group, LLC. Full time

    Job OpportunityWe are seeking a dedicated FAMILY ENGAGEMENT SPECIALIST to join our team at Park Lawn Memorial Group, LLC. This is an excellent opportunity for individuals who possess strong communication skills, a passion for delivering exceptional customer service, and a commitment to building strong relationships with client families.About the RoleAs a key...


  • Totowa, New Jersey, United States Docutrend Inc. Full time

    Job OverviewWe are seeking a highly motivated and results-oriented Sales Development Representative to join our dynamic sales team at Docutrend, Inc. This role plays a crucial part in driving company growth by generating and qualifying leads, setting up meetings, and building strong relationships with potential customers.The ideal candidate will have a...


  • Totowa, New Jersey, United States Englewood Lab, Inc Full time

    Job DescriptionWe are seeking a highly skilled Procurement Coordinator to join our team at Englewood Lab, Inc. This individual will be responsible for creating and maintaining Bill of Materials (BOM) and Purchase Orders (PO) in a timely and accurate manner.Key Responsibilities:Construct BOMs and Routings for new and modified Finished Goods and...


  • Totowa, New Jersey, United States Empire Auto Parts, LLC Full time

    Job OverviewEarn a competitive salary of $65,000 - $80,000 per year as a Logistics Operations Supervisor at Empire Auto Parts, LLC.We are a leading provider in the aftermarket collision auto part industry, specializing in delivering high-quality parts to automotive repair shops and multi-shop operators. Our team is dedicated to exceptional customer service...

  • Delivery Associate

    4 days ago


    Totowa, New Jersey, United States Empire Auto Parts, LLC Full time

    Key ResponsibilitiesDeliver Auto Parts: Safely operate a Sprinter van to deliver aftermarket collision auto parts to customers' specified locations, following delivery routes to optimize efficiency and ensure on-time deliveries.Payment Collection: Collect payments from customers upon delivery, handling cash and checks securely, and reporting any payment...


  • Totowa, New Jersey, United States Empire Auto Parts, LLC Full time

    About the RoleThis Delivery Team Lead Manager position offers a competitive salary of $70,000 - $90,000 per year at Empire Auto Parts, LLC.We pride ourselves on being a leading provider in the aftermarket collision auto part industry, with a focus on delivering high-quality parts to automotive repair shops and multi-shop operators. As a Delivery Team Lead...