Customer Service Representative

3 weeks ago


Totowa, New Jersey, United States Gold's Gym International, Inc. Full time
Job Title:

Customer Service Representative

About the Role:

We are seeking a detail-oriented and friendly Front Desk Associate to join our team at Gold's Gym International, Inc. This role will provide exceptional customer service, greet and direct members and staff, and assist with inquiries about gym operations and policies.

Key Responsibilities:
  • Greet and direct members and guests as they enter the gym.
  • Provide assistance to members with inquiries about gym operations and policies.
  • Work collaboratively with the front desk team to create an exceptional member experience.
Requirements:
  • Excellent customer service skills.
  • Outgoing and friendly demeanor.
  • Ability to communicate effectively with both staff and members.
  • Bachelor's degree in Hospitality or related field preferred.
What We Offer:
  • A competitive salary of $35,000 - $45,000 per year.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • Opportunities for professional growth and development within the company.
About Us:

Gold's Gym International, Inc. is a global fitness brand with over 600 locations spanning six continents. Our mission is to help people reach their individual potential through fitness and wellness.



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