Front Desk Team Member

7 days ago


Indianola, Iowa, United States Planet Fitness Full time

**Job Overview:** We are looking for a friendly and organized individual to join our Front Desk Team as a Front Desk Team Member. In this role, you will be the first point of contact for our members and will be responsible for providing exceptional service and support.

**Key Responsibilities:

  • Greets members and guests and provides assistance as needed
  • Answers phone calls and assists callers with various questions
  • Processes membership sign-ups and provides tours of the club
  • Facilitates updates to member accounts and responds to member inquiries

**Requirements:

  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Punctuality and reliability are essential
  • Exceptional customer service skills and ability to interact positively with members and coworkers

**Work Environment:** Our club is a fast-paced and dynamic environment where you will work closely with our staff to provide an exceptional experience for our members. You will be expected to maintain a clean and safe working environment and adhere to all company policies and procedures.



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