Customer Service Representative First Shift Specialist

6 days ago


Indianola, Iowa, United States Planet Fitness Full time
About the Role

We're seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative First Shift. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests.
  • Handle front desk activities, including answering phones, checking IDs, and new member sign-ups.
  • Maintain accurate records of member information.
  • Respond to member inquiries and concerns in a timely manner.
  • Assist in maintaining a clean and safe environment for members.
Requirements
  • Customer service background preferred.
  • Basic computer skills are necessary.
  • A passion for fitness and health is essential.
  • Upbeat and positive attitude required at all times.
  • Punctuality and reliability are must-haves.
What We Offer
  • A competitive salary of $45,000 - $55,000 per year.
  • A dynamic and supportive work environment.
  • The opportunity to grow and develop your career.
Why This Job Matters

This role plays a critical part in ensuring our members have an excellent experience at our club. If you're passionate about delivering exceptional customer service and making a difference in people's lives, this could be the perfect opportunity for you.



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