Fitness Club Representative
6 days ago
We're a dynamic team of fitness enthusiasts dedicated to providing an exceptional experience for our members. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, we're committed to helping people achieve their health and wellness goals.
Job Description: Customer Service RepresentativeThis is a full-time position that requires working one weekend day with a shift from 6am to 2pm. As a Customer Service Representative, you will be the first point of contact for members and guests, providing exceptional service and ensuring a positive experience.
- Greet members and guests with a smile, providing exceptional customer service at all times.
- Handle front desk activities, including answering phones, checking IDs, and facilitating new member sign-ups.
- Assist members with account updates, respond to questions and concerns, and elevate issues to management as needed.
- Maintain a clean and safe environment by sanitizing equipment, restrooms, and common areas.
Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Punctuality and reliability are essential.
- Exceptional communication skills and the ability to work in a fast-paced environment.
Physical Demands:
- Continual standing and walking during shifts.
- Occasional lifting up to 50 pounds.
Estimated Salary Range: $40,000 - $60,000 per year, depending on location and experience.
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