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Client Service Representative
2 months ago
We are seeking a skilled Client Service Associate to join our team at Jackson Hewitt - 2861. As a key member of our tax team, you will play a vital role in delivering exceptional client experiences and providing essential support.
Key Responsibilities- Actively engage with clients to confirm appointments and follow up with past and potential clients
- Distribute marketing materials and keep clients engaged during wait times
- Provide support and guidance to clients on tax-related matters
- Collaborate with the tax team to ensure seamless client experiences
- A dynamic and welcoming work environment
- Opportunities for advancement and professional growth
- Free tax preparation training and PTIN registration
- Discounted Friends and Family tax returns (terms apply)
- Enrolled Agent materials and testing reimbursement
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience preferred, but not required
At Jackson Hewitt - 2861, we value our employees and offer a range of benefits to support their well-being. If you are a motivated and customer-focused individual looking for a rewarding opportunity, we encourage you to apply.
