Member Experience Ambassador

2 months ago


Salt Lake, Utah, United States VASA Fitness Full time
About VASA Fitness

We are a dynamic and inclusive fitness community that strives to create an uplifting experience for everyone. Our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust.

Our team is passionate, fun, and united, and we are proud to be a 'Great Place to Work' certified company.

Job Summary

The Member Experience Specialist is a key role in delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean.

Key Responsibilities
  • Member Engagement
    • Demonstrate a genuine, kind attitude when interacting with Guests and Members.
    • Greet guests and members with a smile, eye contact, and courteous tone.
    • Anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.
  • Sales and Upselling
    • Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.
    • Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
  • Club Operations
    • Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
Requirements

To be successful in this role, you will need to be a team player with excellent communication and interpersonal skills. You will also need to be able to work in a fast-paced environment and be able to multitask effectively.


  • Student Ambassador

    2 weeks ago


    Salt Lake, Utah, United States Ensign College Full time

    Job Title: Student Ambassador - Ensign College CampusJob Summary: We are seeking a highly motivated and organized Student Ambassador to join our team at Ensign College. As a Student Ambassador, you will be responsible for representing the college and promoting its mission and values to students, faculty, and staff. Key Responsibilities: Serve as a liaison...


  • Salt Lake, Utah, United States CLEAR Full time

    About the RoleCLEAR is seeking a highly motivated and customer-focused Service and Sales Ambassador to join our team. As a Service and Sales Ambassador, you will be responsible for creating frictionless experiences for our members by providing exceptional customer service, engaging with members, potential customers, and general travelers, and driving...

  • Airport Ambassador

    1 week ago


    Salt Lake, Utah, United States CLEAR Full time

    Role Overview:CLEAR is seeking a highly motivated and customer-focused individual to join our team as an Airport Ambassador. As a key representative of our brand, you will be responsible for driving membership growth while delivering exceptional customer service to travelers.Key Responsibilities:Engage with travelers to explain the benefits of CLEAR's...


  • Salt Lake, Utah, United States Asher Adams, An Autograph Collection Hotel Full time

    Company OverviewAsher Adams, An Autograph Collection Hotel, is a pioneering hospitality management company that drives innovation in the world of hospitality, making history in the Salt Lake City market. With a designation from the Historic Landmark Commission for its cultural significance and striking appearance, the iconic Asher Adams hotel is a...


  • Salt Lake, Utah, United States Sonepar USA Holdings, Inc. Full time

    Customer Service AmbassadorAt Sonepar USA Holdings, Inc., we pride ourselves on being part of something bigger. Our team has played a significant role in various projects, including the new Salt Lake Airport, the Las Vegas Raiders stadium, and Soleil Lofts. As a Customer Service Ambassador, you will be part of our operations team, working closely with our...


  • Salt Lake, Utah, United States Dave & Buster Full time

    Job Title: Winner's Circle AmbassadorAbout the Role:As a Winner's Circle Ambassador at Dave & Buster's, you will be the first point of contact for our guests, setting the tone for an unforgettable experience. Your exceptional communication skills and warm smile will make our guests feel welcome and valued.Key Responsibilities:* Deliver an unparalleled guest...


  • Salt Lake, Utah, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    We believe that genuine connections between people make a real difference in their lives. At The Kimpton Hotel & Restaurant Group, LLC, we're committed to creating a work environment that's as warm and welcoming as our hotels. As a Guest Service Agent, you'll play a key role in helping us achieve this goal by providing exceptional service to our guests.Our...


  • Salt Lake, Utah, United States HMG Plus Inc Full time

    About the RoleHMG Plus Inc is seeking a highly skilled and customer-focused Guest Services Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional service to our clients and guests, ensuring a seamless and memorable experience.Key ResponsibilitiesAnswer incoming calls and transfer them to the...


  • Salt Lake, Utah, United States HMG Plus Inc Full time

    About the RoleHMG Plus Inc is seeking a highly skilled Guest Services Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and guests.Key ResponsibilitiesAnswer incoming calls and transfer them to the relevant department or person.Assign offices to visiting...


  • Salt Lake, Utah, United States Enterprise Holdings Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesMeet and greet customers in a professional and...


  • Salt Lake, Utah, United States Oak View Group Full time

    Job Summary:The Oak View Group is seeking a highly skilled and enthusiastic Hospitality Ambassador to provide exceptional service to guests in our premium spaces during University of Utah home football games. This is a seasonal position from August to November 2024, offering an hourly wage of $14.00 plus tips.Key Responsibilities: Provide fine dining level...

  • Style Ambassador

    2 weeks ago


    Salt Lake, Utah, United States gorjana Full time

    About This Role:As a sales associate/stylist, you will be a true style ambassador for gorjana, wearing our jewelry and embodying our brand's spirit. You will be responsible for creating an exceptional shopping experience for our customers, providing top-notch customer service, and building brand loyalty.Your day-to-day will include:Customer Experience:...

  • Sales Ambassador

    2 weeks ago


    Salt Lake, Utah, United States gorjana Full time

    About This Role:We are seeking a highly motivated and fashion-forward Sales Associate/Stylist to join our team at gorjana. As a style ambassador, you will be the face of our brand, showcasing our beautiful jewelry and providing exceptional customer service.Your key responsibilities will include creating a personalized shopping experience for our customers,...

  • Sales Ambassador

    4 weeks ago


    Salt Lake, Utah, United States gorjana Full time

    About This Role:We're seeking a highly motivated and enthusiastic Sales Associate/Stylist to join our team at Gorjana. As a true style ambassador, you'll be responsible for creating an exceptional shopping experience for our customers. Your goal is to bring brand awareness, product knowledge, and the art of layering to life through engaging customer...


  • Salt Lake, Utah, United States Wasatch Group Full time

    About the RoleWe're seeking a highly motivated and organized Member Experience Coordinator to join our team at Avanti Workspace. As a key member of our community, you will be responsible for creating a seamless and memorable experience for our members.Key ResponsibilitiesPrepare the office for the day, including brewing coffee, stocking shared amenities, and...


  • Salt Lake, Utah, United States Rivian Automotive Full time

    About RivianRivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and a passion for adventure. Our mission is to empower people to explore the world without limits, while protecting the environment for future generations.Job SummaryWe are seeking a highly motivated and customer-focused Field Sales...


  • Salt Lake, Utah, United States Enterprise Mobility Inc Full time

    OverviewAt Enterprise Mobility Inc, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers receive top-notch service and support.This is an exciting opportunity to join our team and make a real difference in the lives of our customers. As a Customer...


  • Salt Lake, Utah, United States Salt Lake County Full time

    Job Summary:As a Guest Service Specialist at Clark Planetarium, you will be the front line of service, creating a positive and memorable experience for all planetarium guests. Your primary function is to provide a welcoming atmosphere, contribute to maintaining a safe environment, and support the delivery of Clark Planetarium's educational mission.Key...


  • Salt Lake, Utah, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    About UsThe Kimpton Hotel & Restaurant Group, LLC is a company that values human connections and believes in making people's lives better.Our MissionWe strive to create a work environment where our employees feel connected and valued.Job DescriptionWe are seeking a Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for...


  • Salt Lake, Utah, United States Nothing Bundt Cakes Full time

    Be a Part of Something SweetAt Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration sweeter. As a Guest Service Representative, you'll be the face of our bakery, making every guest feel welcome and valued. You'll play a key role in creating an unforgettable experience for our customers, from helping them choose the perfect cake to...