Housing Choice Voucher Program Specialist

7 days ago


St Louis MO USA, United States St. Louis Housing Authority Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as an Intake Specialist. In this role, you will be responsible for processing assigned applicants and participants for the Housing Choice Voucher program, ensuring accurate information and compliance with program requirements.

Key Responsibilities
  • Process unit owners' documents for new units within the Housing Choice Voucher program, including Request for Tenancy Approval (RFTA), leases, and Housing Assistant Payment (HAP) contracts.
  • Prepare and organize documents for conducting applicant briefing interviews and verify applicants to determine necessary data for processing eligibility, complaints, and other program requirements.
  • Verify and correctly determine annual adjusted income for each applicant with an accuracy rate of 95% or greater.
  • Correctly determine the tenant rent for each applicant with an accuracy rate of 98% or greater.
  • Assist in reviewing the waiting list by verifying specific waiting list information, including client status, housing status, and preference point assignment.
  • Accurately enter and retrieve data from the SLHA computer system to produce timely and accurate payments to landlords.
  • Provide information to applicants, participants, and landlords regarding the requirements of the Housing Choice Voucher program.
  • Interpret SLHA's policies and HUD requirements to provide correct information to applicants.
Requirements
  • High School Diploma and two (2) years of experience preferably related to administration of the Housing Choice Voucher or affordable housing programs.
  • Ability to type 30 wpm and maintain a current driver's license and be insurable under the Authority's automobile insurance.
  • Good spelling and grammatical skills, and the ability to communicate clearly both verbally and in writing.
Benefits

We offer a competitive salary, medical plans, dental plan, vision plan, life insurance, short-term disability, long-term disability, flexible spending accounts, paid time off, and a 401a contribution equal to 12.7% of annual salary. SLHA is a qualifying employer for the Public Service Loan Forgiveness Program.



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