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Housing Choice Voucher Program Manager
2 months ago
This is an exempt management position responsible for the coordination and supervision of Housing Choice Voucher Program operations, including admissions, continued occupancy, property inspections, landlord contract compliance, and Intake portion of the housing Choice Voucher and related programs. The successful candidate will provide accurate information, responsive customer service, and ensure compliance with program requirements.
Key Responsibilities- Supervise assigned personnel and implement agency policies and departmental procedures.
- Oversight and monitoring of assigned activities to ensure a high-performing Housing Choice Voucher Program.
- Ensure accurate calculation of annual adjusted income for each client and accurate calculation of tenant rent for each client.
- Maintain the Voucher utilization rate in accordance with high performance standards.
- Ensure organization of client files in strict accordance with the SLHA file organization protocol requirements.
- Bachelor's Degree in Business Administration or related field and five (5) years prior related experience, including at least two (2) years in a supervisory capacity.
- Ability to oversee, direct, and monitor day-to-day operation of the assigned program area to ensure compliance with HUD SEMAP criteria and SLHA policies and procedures.
- Ability to supervise preparation of all internet and external computer-generated reports, monitor and review delinquent reports, and conduct monthly internal file audits of not less than 25 clients.
- Ability to examine monthly printouts to assure accuracy of HAP payments, resolve discrepancies, and make necessary corrections and adjustments in coordination with Finance Division on a monthly basis.
- Skill in assisting with the preparation of all reports required by HUD, the SLHA Board of Commissioners, and the Executive Director to ensure timely and accurate submissions.
- Skill in communicating effectively both orally and in writing, conducting reviews, investigations, and preparing written reports.
- Skill in the use of data processing systems, personal computers using Microsoft Word and Excel software, and skill in instructing employees in the use of this equipment and software.
