Front End Operations Manager

3 weeks ago


Billings, Montana, United States Albertsons Full time
About Albertsons Companies

We foster an inclusive working environment where the different strengths and perspectives of each associate are both recognized and valued.

Job Description: Front End Supervisor

This role is crucial in ensuring that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first. The Front End Supervisor will manage and schedule duties of Front End Clerks, Courtesy Clerks, and Customer Service Clerks, providing exceptional customer service while maintaining a positive image.

Responsibilities:
  • Handles customer relations in a professional manner, including effective resolution of customer complaints.
  • Provides fast, friendly, courteous, and excellent customer services, handles customer relations, performs checking duties and supervisor functions on cash registers when necessary, and engages in suggestive selling and other sales techniques.
  • Serves as an overflow cashier as necessary.
Requirements:
  • Strong communication, leadership, team building, and interpersonal skills.
  • Ability to deal with the public and project a positive image.
  • Frequently lift and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
  • Ability to stand or walk for long periods of time.
  • Ability to move quickly.
  • Ability to operate and troubleshoot PCs and check stand equipment such as printers, scales, public announcement equipment, scanners, and cash registers.
  • Ability to supervise.
  • Ability to analyze and gather facts for recommending disciplinary action and make decisions.
  • Mental alertness is necessary to ensure safe and accurate completion of work activities.
  • Knowledge of product variety and perishability, safety and sanitation procedures, and department policies and procedures.
  • Ability to present a positive image to the public.
Working Conditions:

The working conditions consist of a temperature-controlled store environment. Occasional exposure to outdoor environments with varying temperatures.

Salary and Benefits:

The estimated annual salary for this role is around $55,000-$65,000, depending on experience and location. We offer a range of benefits, including great pay, flexible schedules, training opportunities, health and welfare benefits, and leisure time activity discounts.



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