Restaurant Operations Manager

3 weeks ago


Billings, Montana, United States Firehouse Subs - M and R Family Restaurants Full time
Job Overview

This role is fully accountable for the profitable operation of a designated shift at Firehouse Subs - M and R Family Restaurants.

Responsibilities
  • Ensure compliance with all local, state, and federal regulations, including health regulations, labor laws, age restrictions, fair employment practices, ADA, and other relevant regulations.
  • Maintain knowledge and enforce all company policies and procedures.
  • Operate shifts within established guidelines for food cost, labor, controllables, utilities, and sales growth to ensure profitability.
  • Lead the restaurant team to deliver superior guest service, quality, and cleanliness while upholding the Firehouse Subs culture and mission.
  • Assist the General Manager in implementing current operations game plans and company initiatives in a timely and profitable manner.
  • Participate in interviewing, hiring, training, and disciplining employees under the General Manager's guidance.
  • Ensure accuracy and completeness of required programs, reports, and legal documents on schedule.
  • Promote Public Safety Foundation initiatives and represent Firehouse Subs professionally at all times.
  • Communicate effectively with the General Manager/Owner regarding any issues affecting the business.


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