Sandwich Shop Operations Manager

1 day ago


Billings, Montana, United States Pursuit Collection Full time

About Us

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Pursuit Collection is a global team that values inclusivity, collaboration, and growth. We believe in creating unforgettable experiences for our guests and fostering a culture of teamwork and support.

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Job Summary

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We are seeking an experienced Sandwich Shop Shift Supervisor to lead our sandwich shop team and provide exceptional service to our guests. As a key member of our operations team, you will be responsible for managing all aspects of sandwich shop operations, maintaining labor and sales figures, attending weekly manager meetings, and ensuring the cleanliness of the shop meets state, federal, and company standards.

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Key Responsibilities

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  • Manage all aspects of sandwich shop operations, including scheduling, ordering, inventory, training, discipline, and cash handling.">
  • Maintain labor and sales figures, identifying areas for improvement and implementing strategies to increase efficiency and productivity.">
  • Attend weekly manager meetings to discuss operational updates, share best practices, and address any challenges or concerns.">
  • Ensure the cleanliness of the shop meets state, federal, and company standards, adhering to strict safety and quality protocols.">
  • Provide exceptional service to guests, responding promptly to their needs and ensuring their satisfaction with every interaction.">
  • Assist team members as needed, providing guidance, support, and feedback to ensure they have the resources and training required to excel in their roles.">
  • Be a utility player who can complete a variety of job duties, adapting to changing circumstances and priorities as needed.">
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Requirements

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To succeed in this role, you must have:

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  • 1-2 years of experience in a high-volume café or restaurant setting, preferably in a supervisory position.">
  • Previous cash handling experience and proficiency in hospitality POS systems.">
  • A strong work ethic, commitment to teamwork, and ability to work independently when necessary.">
  • An eye for detail, with excellent organizational and time management skills.">
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and guests.">
  • The ability to handle physical demands of the role, including walking, stair climbing, bending, reaching, and lifting (up to 50 pounds with assistance).">
  • Knowledge of Safety First principles and commitment to upholding the highest standards of cleaning and sanitizing.">
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What We Offer

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In return for your hard work and dedication, we offer:

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  • A competitive salary of $18.50/hour.">
  • A comprehensive benefits package, including access to subsidized mental health and wellness resources.">
  • Ongoing training and development opportunities to enhance your skills and knowledge.">
  • The chance to work in a stunning natural environment, surrounded by breathtaking scenery and wildlife.">
  • A dynamic and inclusive team culture that values diversity, equity, and inclusion.">
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About Our Work Environment

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You'll have the opportunity to work in a beautiful and inspiring location, surrounded by the majesty of Glacier National Park. Our properties offer a unique blend of adventure, relaxation, and community, with plenty of opportunities to explore and connect with nature and our team members from around the world.

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EEO Statement

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Pursuit Collection is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.



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