Customer Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at ASE Credit Union. As a key member of our contact center, you will be responsible for providing exceptional service to our members, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities- Answering Calls and Responding to Inquiries: Respond to incoming calls and emails from members, determining their needs and providing solutions to their concerns.
- Performing Teller Functions: Perform various teller functions, including transferring funds, stopping payments, and providing account information, to ensure members' needs are met.
- Resolving Issues and Escalating When Necessary: Identify and resolve member issues, escalating them to the appropriate staff member when necessary.
- Cross-Selling and Upselling: Identify opportunities to cross-sell and upsell products and services to members, enhancing their overall experience and increasing revenue.
- Compliance and Quality: Ensure compliance with all company policies, procedures, and service standards, maintaining the highest level of quality and accuracy in all interactions.
- Experience: Six months to one year of customer service experience, with a college degree satisfying the requirement for two years of experience.
- Education: High school degree or GED required.
- Skills: Strong written and oral communication skills, time management skills, ability to prioritize and multitask, logic and reasoning skills, and attention to detail.
This is a sedentary role that requires occasional lifting of up to 10 pounds and the ability to work extended hours or travel off-site when required. The ideal candidate will be able to work effectively in a team environment and maintain a high level of professionalism in all interactions.
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Customer Service Representative
2 weeks ago
Montgomery, Alabama, United States Automation Personnel Services, Inc. Full timeCustomer Service RepresentativeWe are seeking a reliable and customer-focused Customer Service Representative to join our team at Automation Personnel Services, Inc. in Montgomery, AL. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls, assisting customers with orders, answering inquiries, troubleshooting...
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Customer Service Representative
2 weeks ago
Montgomery, Alabama, United States Dixie Electric, Plumbing & Air Full time{"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt Dixie Electric, Plumbing & Air, we are committed to providing exceptional customer service to our valued customers. We are seeking a highly skilled and motivated Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer...
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Customer Service Representative
1 month ago
Montgomery, Alabama, United States Churchs Chicken Full timeCustomer Service RepresentativeAs a Customer Service Representative at Church's Chicken, you will be responsible for providing exceptional service to our guests. Your primary duties will include:Greeting customers with a smile and making them feel welcomeTaking and filling customer ordersSuggestively upselling productsCollecting money and delivering orders...
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Customer Service Representative
3 weeks ago
Montgomery, Alabama, United States Edfinancial Services LLC Full time{"h1": "Customer Service Representative Job Description", "p": "At Edfinancial Services LLC, we are seeking a dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries via phone, chat, or email with professionalism and patience. Your role involves solving problems...
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Customer Service Representative
4 weeks ago
Montgomery, Alabama, United States Community Choice Financial Family of Brands Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive exceptional service and support throughout the loan and pawn process.Responsibilities:Provide...
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Customer Service Representative
4 weeks ago
Montgomery, Alabama, United States Willie Durham - State Farm Agent Full timePosition OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a representative, you will play a key role in establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.ResponsibilitiesDevelop and maintain a deep...
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Customer Service Representative
6 days ago
Montgomery, Alabama, United States Jobs for Humanity Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and experienced Customer Service Representative to join our team at Jobs for Humanity. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing exceptional customer service. This is a work from home job that can be done...
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Customer Service Representative
6 days ago
Montgomery, Alabama, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
6 days ago
Montgomery, Alabama, United States US Foods Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at US Foods. As a key member of our sales team, you will be responsible for providing exceptional customer service to our national sales customers.Key ResponsibilitiesProvide timely and effective communication with customers via phone, email, and in-person...
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Customer Service Representative
2 weeks ago
Montgomery, Alabama, United States Guardian Credit Union Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Guardian Credit Union. As a Customer Service Representative, you will be responsible for providing exceptional service to our members by handling a variety of service calls in a prompt, courteous, and professional manner.Main Responsibilities:Work with internal...
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Customer Service Representative
2 weeks ago
Montgomery, Alabama, United States Jobs for Humanity Full timeJob Title: Customer Service RepresentativeAt Rowan Energy Norway, we are seeking a dedicated and experienced Remote Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing exceptional customer service.Responsibilities:Respond to customer inquiries via...
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Customer Service Representative
6 days ago
Montgomery, Alabama, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and recommending products to meet their needs.Key ResponsibilitiesAssist customers in person and...
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Customer Service Representative
2 weeks ago
Montgomery, Alabama, United States VIMO INC Full timeJob DetailsJob LocationAlabama - Montgomery, ALRemote TypeFully RemotePosition TypeFull TimeSalary Range$14.50 - $16.00 HourlyJob CategoryCustomer ServiceCustomer Service RepresentativeAt VIMO INC, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for delivering...
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Customer Service Representative
7 days ago
Montgomery, Alabama, United States River Bank & Trust Full timeJob SummaryAs a Customer Service Representative at River Bank & Trust, you will play a vital role in providing exceptional customer service to our valued clients. Your primary responsibility will be to assist customers with various account transactions, ensuring that their needs are met promptly and professionally.Key Responsibilities:Process new account...
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Customer Service Representative
2 weeks ago
Montgomery, Alabama, United States Symmetry Financial Group - Gary Uyemura Full timeUnlock Your Earning PotentialAre you ready to take your career to the next level and earn a significant income? We're looking for ambitious individuals to join our team as Customer Service Representatives at Symmetry Financial Group - Gary Uyemura.As a Customer Service Representative, you'll have the opportunity to work with clients who are genuinely...
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Customer Service Representative
2 weeks ago
Montgomery, Alabama, United States Kangaroo Express Full timeKey Responsibilities:As a Retail Customer Service Representative at Kangaroo Express, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment. You will also be working closely with the food program and contributing to the overall success of the store.Key Skills:...
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Customer Service Representative
2 weeks ago
Montgomery, Alabama, United States Innovation At Work Full timeJob Title: Call Center RepresentativeJob SummaryWe are seeking a highly skilled and experienced Call Center Representative to join our team at Innovation At Work. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, handling emergency calls, and operating a variety of equipment.Key...
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Customer Service Representative
2 weeks ago
Montgomery, Alabama, United States Edfinancial Services Full timeCustomer Service Representative Job DescriptionThis role involves interacting with customers through inbound and outbound calls, emails, and chats to provide exceptional support and promote our products and services. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key...
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Customer Service Representative
2 weeks ago
Montgomery, Alabama, United States Cahaba Management & Consulting Full timeJob OverviewCahaba Management & Consulting is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with queries and offer financial...
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Customer Service Representative
1 week ago
Montgomery, Alabama, United States Hilton Garden Inn Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Hilton Garden Inn. The ideal candidate will have excellent communication and interpersonal skills, with the ability to multitask and handle a high-volume workload.Key Responsibilities:Manage reservations and check guests in and out using a computerized systemHandle guest...