Monitoring Systems Engineer

2 weeks ago


Charlotte, North Carolina, United States Genesis10 Full time
Job Title: Monitoring Engineer

Genesis10 is seeking a skilled Monitoring Engineer to join our team in the financial industry. This is a 12+ month contract position.

Responsibilities:
  • Provide engineering services to support the evolution of the Event Management and AIOps Platforms
  • Ensure work is in alignment with the current and approved architectural, roadmaps, technology standards, and templates set forth by the firm
  • Follow established written procedures, guidelines, and techniques to develop, enhance, test, support, maintain, and debug software applications that support business units or support functions
  • Work under general direction on complex projects, often on multiple phases, and seek guidance and direction from more senior associates or manager as needed
  • Provide subject matter expertise and consulting services on a range of technologies and assist Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
  • Assist with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
  • Develop software solutions to address manual and repeatable work or inefficient processes
  • Responsible for designing, implementing, and operating software tools and processes for end-to-end monitoring and event management for all classes of technology assets
  • Support efforts to design, integrate, and implement monitoring and event management solutions for core infrastructure, cloud infrastructure, applications, performance monitoring, and synthetic monitoring
  • Resolve complex technical issues and drive innovation that improves system availability, resiliency, and performance
  • Define, drive, and implement engineering solutions for end-to-end monitoring and event management
  • Engineer solutions and policies to drive proactive alerts and notification
  • Work with operational teams to automate proactive actions to proactively solve problems through automation
Requirements:
  • 5+ years of experience in IBM Netcool Operations Insight & AIOPS platforms
  • Strong experience in deploying and engineering solutions in the Netcool Omnibus, Netcool Impact, Webgui, Cognos, in high availability environments
  • Strong experience in developing Netcool Impact custom policies and Omnibus Object server triggers
  • Strong hands-on experience with EIF, MTtrapd, MessageBus, Webhook probes along with custom probe rules
  • Strong understanding and working experience with OpenShift and Kubernetes environments
  • Experience in deploying and configuring IBM Cloudpak for AIOPS (Event Manager, Topology Manager, Metric Manager), Runbook Automation, and CNEA components in the RedHat OpenShift container platform
Desired Skills:
  • Bachelor's Degree in engineering, computer science, related field, or technical training
  • Self-starter, self-directed, and shows initiative
  • Focused on execution, delivery, and commitment to dates
  • Skills in scripting desired; Python, Ansible, Shell, JavaScript
  • Familiarity with the Software Development Life Cycle (SDLC) process and Agile Project delivery
  • Linux/Unix/Windows server administration
  • Working knowledge of Active Directory
  • Can tie strategy and actions to business impact and results
  • Strong written and verbal communications skills
  • Organized and detail-oriented; must have a strong technical acumen
  • Ability to partner with others for the good of the initiative
  • Experience in various Fault Monitoring tooling vendors including but not limited to IBM, Dynatrace, SPLUNK

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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