Customer Service Ambassador

3 days ago


Philadelphia, Pennsylvania, United States Adam Hutcheon - State Farm Agent Full time
Company Overview">

As a key member of the Adam Hutcheon - State Farm Agent team, you will play a vital role in shaping the future of our successful insurance agency. Our mission is to provide exceptional client experiences that drive growth and success.


Compensation">

We offer a competitive salary range of $40,000 - $60,000 per year, reflecting the valuable contributions we expect from our team members. This includes benefits like 401(k) matching, bonus opportunities based on performance, and a comprehensive health insurance plan.


About the Role">

As a Customer Service Representative, you will be the face of our agency, ensuring seamless interactions with clients, resolving inquiries, and providing policy information. Your attention to detail, excellent communication skills, and passion for helping others make you an ideal fit for this role.


Responsibilities">
  • Respond promptly to customer inquiries and provide accurate policy information.
  • Assist clients with policy changes and updates, ensuring smooth transitions.
  • Process insurance claims efficiently and follow up with clients to resolve any issues.
  • Maintain accurate records of customer interactions, leveraging data insights to inform business decisions.

Requirements">
  • Demonstrate strong communication and interpersonal skills, fostering positive relationships with clients and colleagues alike.
  • Showcase your ability to multitask, prioritizing tasks and managing time effectively in a fast-paced environment.
  • Prior experience in customer service is preferred but not required; we value transferable skills and a willingness to learn.


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