Customer Success Representative

2 weeks ago


GondrecourtleChâteau, Grand Est, United States CrossCountry Freight Solutions Full time
Customer Success Advisor

We are seeking a highly skilled Customer Success Advisor to join our team at CrossCountry Freight Solutions. As a key member of our sales department, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and developing strategies to grow our customer base.

Key Responsibilities:
  • Initiate new customer relationships and communicate with clients and professional contacts to ensure timely and effective issue resolution.
  • Lead the onboarding process for new customers, ensuring they are utilizing all available technology and services.
  • Coordinate digital connections to enable customers to quote, dispatch, and track shipments.
  • Develop and execute account plans aligned with business objectives and customer needs.
  • Collaborate with cross-functional teams to suggest service improvements based on customer feedback and industry trends.
Requirements:
  • 3+ years of experience in account management or a relevant industry.
  • Excellent interpersonal, organizational, communication, analytical, and decision-making skills.
  • Self-motivated and results-driven with a strong background in customer service.
Benefits:
  • Medical, Vision, Dental, Supplemental, and Life Insurances available.
  • Paid time off, paid holidays, paid community volunteer time.
  • 401k retirement plan.


  • Gondrecourt-le-Château, Grand Est, United States Pilgrim Dry Cleaners Inc Full time

    About the RolePilgrim Dry Cleaners Inc is seeking a friendly and outgoing individual to join our customer service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the overall success of our store.Key...


  • Gondrecourt-le-Château, Grand Est, United States Apex Systems Full time

    Customer Success EngineerWe are seeking an experienced Customer Success Engineer to join our Customer Implementation team at Apex Systems. This role will interact with all business units and focus on post-sales implementation of our software solutions at customer sites.The ideal candidate will be highly technical, have great communication skills, and be...


  • Gondrecourt-le-Château, Grand Est, United States Cloth & Clay Inc Full time

    {"title": "Customer Success Manager", "description": "Lead the Way in Customer SuccessAt Cloth & Clay Inc, we're seeking a talented Customer Success Manager to join our leadership team. As a key member of our organization, you'll be responsible for driving customer satisfaction, retention, and growth.Key Responsibilities:Lead the Customer Support Team,...


  • Gondrecourt-le-Château, Grand Est, United States Ultimate Staffing Full time

    Job Title: Customer Service RepresentativeLocation: OnsiteHours: Monday to Friday, 8am to 5pmPay: $18-21/hourJob Duties:We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide top-notch customer service.The successful...


  • Gondrecourt-le-Château, Grand Est, United States Cloth & Clay Inc Full time

    {"title": "Customer Success Manager", "description": "Lead the Way in Customer SuccessAt Cloth & Clay Inc, we're seeking a seasoned Customer Success Manager to drive revenue growth and enhance customer satisfaction. As a key member of our leadership team, you'll lead our design and customer support teams to deliver exceptional experiences that drive customer...


  • Gondrecourt-le-Château, Grand Est, United States Ultimate Staffing Full time

    Job SummaryWe are seeking a skilled Manufacturing Customer Service Representative to join our team at Ultimate Staffing. As a key member of our customer-facing team, you will work closely with customers, sales, and production teams to ensure jobs are completed to customer specifications.Key ResponsibilitiesCollaborate with customers to understand their needs...


  • Gondrecourt-le-Château, Grand Est, United States HomeServices Insurance Full time

    {"Job Title": "Customer Service Representative", "Job Description": "At HomeServices Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations. **Key...


  • Gondrecourt-le-Château, Grand Est, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemEnsure orders are organized and accurateContribute to a clean and welcoming store...


  • Gondrecourt-le-Château, Grand Est, United States Domino's Pizza LLC Full time

    About Us Domino's Pizza LLC is a leading pizza delivery company that values its customers and employees. We are seeking a Customer Service Representative to join our team. Job Summary We are looking for a motivated and enthusiastic individual to provide exceptional customer service to our customers. The successful candidate will be responsible for handling...


  • Gondrecourt-le-Château, Grand Est, United States Lincare Holdings Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lincare Holdings. As a key member of our customer service team, you will play a critical role in facilitating patient care by working directly with medical professionals and physicians.Key ResponsibilitiesProvide outcome-based solutions for our physician referral...


  • Gondrecourt-le-Château, Grand Est, United States Public Storage Full time

    Job Title: Customer ServicePublic Storage is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...


  • Gondrecourt-le-Château, Grand Est, United States BBA Aviation Plc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Signature Aviation. As a key member of our Fixed Base Operator (FBO) team, you will be responsible for providing exceptional customer service to our aviation clients, ensuring their needs are met and exceeded. Key Responsibilities• Provide...


  • Gondrecourt-le-Château, Grand Est, United States Volt Company Defunct Full time

    Job Title: Customer Service RepresentativeVolt is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Provide timely and...


  • Gondrecourt-le-Château, Grand Est, United States Cemstone Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a Customer Service Representative to provide effective customer service and support through in-depth knowledge of company products, programs, and services.", "Responsibilities": ["Talk with customers by phone and enter data into computer system", "Solicit future orders from...


  • Gondrecourt-le-Château, Grand Est, United States Randstad Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for managing prescriptions being filled for patients, reaching out to doctors/doctor reps to sign off on prescriptions, and processing prescriptions through our...


  • Gondrecourt-le-Château, Grand Est, United States Equiniti Full time

    Job SummaryThe Customer Service Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner.This role requires strong communication skills, excellent phone etiquette, and the ability to work in a fast-paced call center...


  • Gondrecourt-le-Château, Grand Est, United States Big I Minnesota Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Big I Minnesota. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their insurance-related questions, and processing policy...


  • Gondrecourt-le-Château, Grand Est, United States NDX Full time

    Customer Service Representative IIAt NDX, we're seeking a highly skilled Customer Service Representative II to join our team at Twin Cities Dental Lab in Falcon Heights, MN. As a key member of our organization, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide timely and effective...


  • Gondrecourt-le-Château, Grand Est, United States Volt Company Defunct Full time

    Customer Service Representative Job DescriptionVolt is seeking a highly skilled Customer Service Representative to join our team in Maplewood, MN. As a Customer Service Representative, you will be the primary liaison between our company and our customers, handling order entry, order status, product information inquiries, complaints, pricing, shipping, and...


  • Gondrecourt-le-Château, Grand Est, United States Agcmn Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a skilled Customer Service Representative to provide exceptional customer support and service through in-depth knowledge of our company products, programs, and services.Key Responsibilities:* Provide effective customer service and support through phone and computer system...