Crumbl Cookies Operations Leader

2 weeks ago


Morris, United States Crumbl Cookies - Longbow Full time
Crumbl Cookies - Store Manager

Join the Crumbl Cookies family and contribute to our dynamic growth. We are in search of skilled leaders who excel in delivering outstanding customer service and operational efficiency. Crumbl Cookies is celebrated for its gourmet cookies, and we need individuals who can uphold our exceptional standards while nurturing a positive workplace culture.

Benefits and Compensation
  • Vibrant and engaging work environment
  • Career advancement opportunities with potential for future franchise ownership
  • Attractive compensation package including performance bonuses
  • Health Insurance Reimbursement Program
  • Paid Time Off and Sick Leave
Key Responsibilities
  • Leadership & Management: Inspire the team to meet goals and cultivate the Crumbl culture
  • Team Development: Support the growth of team members' skills and abilities
  • Operational Support: Assist the general manager in various operational tasks
  • Customer Experience: Ensure a top-notch customer service experience
  • Performance Metrics & Customer Engagement: Drive performance goals and enhance customer satisfaction
  • Technological Proficiency: Effectively utilize various tools and applications
  • Cleanliness & Safety: Maintain a clean and safe working environment
  • Equipment Oversight: Monitor the use and safety of equipment
Qualifications
  • Integrity: Exhibit a strong moral compass and fair management practices
  • Work Ethic: Lead by example and actively participate in daily operations
  • Cultural Fit: A collaborative team player open to constructive feedback
  • Experience: 1-2 years of leadership or management experience preferred
  • Education: Value relevant experience over formal education
  • Commitment to Excellence: Passionate about delivering exceptional customer service
About Crumbl Cookies
  • Values both customers and employees
  • Focuses on skill development and positive habits in staff
  • Encourages teamwork and a fun workplace atmosphere

Upon hiring, a comprehensive training program will be provided to ensure success in the Store Manager role. *“Do what you do so well that they want to see it again and bring their friends.” - Walt Disney



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