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Retail Store Manager

2 months ago

Thousand Oaks, California, United States Fedex Ground Full time
Job Summary

We are seeking a highly motivated and experienced Store Manager to join our team at FedEx Ground. As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Manage the day-to-day activities of the store, including supervising staff, maintaining inventory, and ensuring compliance with company policies and procedures.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Sales Growth: Develop and implement strategies to drive sales growth, including promoting products and services, and building relationships with customers.
  • Team Management: Supervise and train staff, providing guidance and support to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Inventory Management: Manage inventory levels, ensuring that stock is accurately counted, and that orders are fulfilled in a timely manner.
  • Financial Management: Manage store finances, including budgeting, forecasting, and reporting.
Requirements
  • Education: Associate's degree or equivalent experience.
  • Experience: 2+ years of retail or customer service experience, with a minimum of 1 year in a supervisory role.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Technical Skills: Proficient in Microsoft Office, with experience in inventory management and financial software.
Preferred Qualifications
  • Leadership Experience: Proven leadership experience, with a track record of success in driving sales growth and improving customer satisfaction.
  • Industry Knowledge: Knowledge of the retail industry, with experience in managing store operations and customer service.