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Assistant Store Manager
2 months ago
We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and driving sales growth.
Key Responsibilities- Customer Service: Provide a white-glove experience for our customers, educating them on their financial needs and making recommendations to meet their goals.
- Team Leadership: Coach and develop our customer service representatives to improve their skills and performance, ensuring a high level of customer satisfaction.
- Sales Growth: Work with the store manager to develop and implement strategies to drive sales growth, meet performance standards, and maintain store profitability.
- Store Operations: Maintain a clean and organized store environment, ensuring compliance with company policies and procedures, and local, state, and federal laws and regulations.
- Customer Relationships: Build and maintain strong relationships with customers, identifying their needs and providing solutions to meet their financial goals.
- Education: High School Diploma or equivalent required.
- Experience: At least 3 months of supervisory, key holder, or relevant leadership experience, and a minimum of one year of experience in customer service, sales, or retail.
- Skills: Excellent verbal and written communication skills, ability to work phone, Point of Sale, Microsoft Office, and other systems, and ability to meet the physical demands of the position.
- Comprehensive Training: Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
- Performance-Based Career Advancement: Opportunities for career advancement based on performance.
- Benefits: A comprehensive benefits package, including medical insurance, 401(k) retirement plan, and paid time off.