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Healthy Living Customer Service Specialist

2 months ago

Austin, Texas, United States H-E-B Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Healthy Living team as a Customer Service Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a well-stocked and organized department, and driving sales growth.

Key Responsibilities
  • Provide superior customer service, answering questions and assisting customers with product selections
  • Maintain a clean and organized department, including stocking and rotating products
  • Assist with inventory control, loading and unloading products, and organizing merchandise on pallets
  • Prepare work schedules for the department and provide work direction and training to team members
  • Merchandise products effectively and use suggestive selling techniques to meet customer needs and drive sales growth
Requirements
  • High school diploma or equivalent required
  • 1+ years of experience in a retail or customer service environment preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Leadership skills and ability to train team members
Working Conditions

This role requires the ability to:

  • Function in a fast-paced, retail environment
  • Handle customer complaints in a professional and courteous manner
  • Constantly reach at waist, grasp, and frequently stand, walk
  • Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, and perform fine motor movements
What We Offer

As a Customer Service Specialist with H-E-B, you will have the opportunity to work in a dynamic and customer-focused environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as a fun and supportive team environment.